Our mission is to achieve excellence in the formulation and implementation of Customs and Excise initiatives aimed at:

realising the revenues in a fair, equitable and efficient manner

administering the Government's economic, tariff and trade policies with a practical and pragmatic approach

facilitating trade and industry by streamlining and simplifying Customs and Excise processes and helping Indian business to enhance its competitiveness

creating a climate for voluntary compliance by providing guidance and building mutual trust

combating revenue evasion, commercial frauds and social menace in an effective manner

We shall carry out our tasks with -

integrity and judiciousness

courtesy and understanding

objectivity and transparency

promptness and efficiency

We shall encourage and assist voluntary tax compliance by our clients.

To achieve our mission, we would focus on:

Enhancing the use of Information Technology

Streamlining Customs and Excise  Procedures 

Encouraging voluntary compliance 

Evolving cooperative initiatives

Assisting in the formulation of Tariff policies

Combating Revenue evasion, commercial frauds and social menace effectively

Measuring conformance to service delivery standards

Developing professionalism and responsibility